Case Study: Aetna On Workplace Flexibility

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Company: Aetna is an American managed health care company, which sells traditional and consumer directed health care insurance plans and related services, such as medical, pharmaceutical, dental, behavioral health, long-term care, and disability plans.

aetnaHeadquarters: Hartford, CT
Company Size: 10,001+ Employees
Industry: Insurance

Case Study Source: Wall Street Journal
Date: 2012

What was the challenge? Aetna was trying to increase employee retention, while decrease their cost of office space.

What did they do? They created a new corporate policy the enabled all employees to work remotely after they proved their value to the company over a six month period. In 2012, almost half (47%) of their entire employee base worked from home full-time compared to 7% of the American population.

What were the results? Their program has helped build a culture of trust, lowered turnover, improved productivity and health and decreased real estate costs. Employees also save money on commuting to work every day, which adds up over an annual basis. Real estate and related costs are 15% to 25% lower with this program, saving them $80 million annually.